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OPEN:

Monday - Friday 9am - 5pm

​Saturday - Sunday 10am - 4pm


(Home Visits by appointment only)

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(​Still working during COVID-19  Lockdowns)

Best Upholstery in Leicester

Amandas Treasures,

18 Romans Crescent,

Coalville,

Leicestershire , LE67 4QU 

Telephone: 07816 412802


07816 412802

Copyright © Amandas Treasures 2021. All rights reserved.

The Boring Bit!

(My Terms, Conditions & Commissions)

Amanda's Treasures typically accept commissions from both private and commercial customers including interior designers, commercial property owners such as hoteliers and home furnishing retailers. The commissioning process usually involves:
• An initial face-to-face, telephone or e-mail consultation to establish the nature of the commission, including technical specifications, budget and deadlines.
• Confirmation of the customer's chosen fabric, colour, batch reference number (as some colour variation occurs between batches) and a sample swatch, as well as swatches for any trims and tie-backs.
• Amanda's Treasures will provide a formal written quotation for the price of completing the work, valid for 3 months only.
• Arrangements for delivery, collection or fitting of the finished product.


TERMS AND CONDITIONS

1. For me to fulfil your order accurately the following information must be given with an order:-
• Your name, company name, address, telephone and Email address
• Fabric information: company, colour, reference number, quantity ordered, pattern repeat and sample swatch if possible.
• Swatches - if relevant should be correctly labelled.
• Complete with finished measurements.
• Swatches of trims, contrast fabrics and passementarie must also be attached to order sheets.
• Lining: indicate if a contrast or speciality lining is to be used otherwise cream standard lining will be used.
• Drawings of any special instructions must be supplied with order.

2. To avoid confusion telephone orders will not be accepted. Changes to orders can be accepted only in writing, post or email.

3. Fabrics sent to me must have your company name and your customers name or order reference clearly marked on the delivery note so that I can check, on your behalf, that we have received the correct fabric.
4. Any problems with an order, whether my fault or yours, must be brought to my  attention within 5 days of receipt of the goods/completion of works. Thereafter charges will be made for any corrections. I will not be responsible for charges if you have another company make corrections. Charges will be made for any corrections which are not my fault.
5. I cannot be held responsible for fabric flaws.  Where the customer supplies the fabric Amandas Treasures cannot be responsible for flaws, faults or inconsistency of pattern. Where possible Amandas Treasures will work around such problems but extra work or fabric required to do so will be paid for by the customer. Fabrics should be clearly marked with the right/wrong side and pattern direction.
6. I cannot be held responsible for shrinkage to curtains that have been steamed, or to curtains exposed to temperature humidity variations causing the fabrics to shrink or stretch.
7. Fabric suitability: I will not be responsible for the suitability of the fabric.
8. Fabric and trim wear ability: I will not be responsible for the present or future behaviour of the treatment/fabric/trims, such as wearing, deterioration, stretching, shrinking, staining, clean ability; fading or damage.
9. I will be unable to commence manufacture until I have received all customers own components/fabric and instructions.
10. Completion dates will be given when in receipt of a written order. I cannot be held responsible for delays caused by circumstances beyond my control.
11. Carriage charges extra, outside my normal delivery area. Delivery charge for larger items is £35.
12. Fitting: areas should be clean and free from other trades or their equipment in order that fitting may proceed with continuity. A charge of £80 + VAT will be levied per wasted visit.
13. Normal working hours: My labour charges are based on work being carried out during my normal working hours, i.e. 9.00arn - 20.00pm Monday to Friday, 10:00am - 16:00pm saturday and sunday, outside of which overtime rates will apply.
14. Payment terms: Finished goods will be delivered at an agreed time with the Client within three days of this completion date. The balance of payment will be due on the day of delivery (unless another agreement is arranged). At this point, the Client will be required to check the goods, and sign an acceptance form. 3.8% Interest will be charged for late payment.
15. Retention of title: the property and ownership of all goods and materials, whether fixed or unfixed, will not pass until payment in full has been received in full.
16. In order that I may give you my very best prices, any quotation will be costed out on the assumption that the works therein will be accepted “in whole”, the result being that the prices quoted are therefore subject to a re-costing if accepted “in part” only.

​17. REUPHOLSTERY - quotes are given for single cover removal. If further covers are revealed beneath the initial removal of the top cover, a 15% increase to the quoted price will be added per cover. Photos will be provided for evidence.

18. All fixed upholstery is included in the quoted price.  Loose upholstery items, i.e scatter cushions, arm caps, antimicassers or seat/back sofa cushion interior fillings, are a seperate cost and not included in quotes provided.

19. Amandas Treasures will estimate a completion date when the clients job commences. It is expected that the item be delivered, or collected within three days of this agreed time. If you are unable to collect or have your item delivered, there will be a storage fee at £5 per day.
20. The placing of work with Amandas Treasures will be taken as acceptance of our terms and conditions.


​FIXTURES AND FITTINGS FOR WINDOW TREATMENTS

Amandas Treasures can advise on fixtures and fittings. Amandas Treasures can take no responsibility for any damage to property during or after the attachment of such fixtures or fittings by the customer or customer’s representative. Roman/roller blinds will be supplied with safety bead chain /cord boxes. Should you, the Client, refuse the fitting of safety boxes during installation or remove safety boxes once fitters leave the clients premises, Amandas Treasures takes no responsibility for injury or death as a result. Although Amandas Treasures may be able to advise, ultimately it is the client's responsibility to ensure safe fixings and safe conditions for Amandas Treasures when on the premises installing window dressings.

If the client wishes to change curtain poles / tracks or other such fittings after precise measurements have been taken by Amandas Treasures, then the customer MUST inform Amandas Treasures of such a change in writing, and new measurements will need to be taken by Amandas Treasures. If any change in dimensions results in extra work being required to ensure the window treatment(s) fit, then a charge will be incurred based upon the current hourly rate. The customer will be advised of this prior to proceeding with any rectification, and will agree in writing to the additional work and charges.

If the customer provides the required measurements, then all items subsequently made will be done so in accordance with them. Amandas Treasures can take no responsibility for any mistakes arising from inaccurate or incorrect measuring by the customer. Such errors may be rectified where possible, but this will be at additional cost to the customer.

Amandas Treasures can sometimes suggest third party suppliers and trades people direct to the customer. However, the customer will form their own relationship with any third party and be responsible for managing these relationships, and be responsible for financial settlements directly with the third party.